Empowerment - Making it Happen! A handbook on user involvement in social service design and delivery

"How can we build empowering environments that value the experiential knowledge of service users and foster the co-production of innovative and sustainable social services?"

The SEMPRE Empowerment Handbook builds upon three years of cooperative work in the transnational project SEMPRE and provices practical advice and inspiration for everyone who works within social services. The SEMPRE partners have tested a variety of empowerment tools that can be applied when working with service users. The handbook contains descriptions of these tools, examples of their application in the Baltic Sea Region and tips for success.

You can download the English version of the Empowerment Handbook here. Other language versions are available below.



Other available language versions:


SEMPRE Empowerment Handbook in Polish

SEMPRE Empowerment Handbook in Swedish

SEMPRE Empowerment Handbook in Latvian

SEMPRE Empowerment Handbook in Danish

 SEMPRE Empowerment Handbook in German


 Photos on Handbook cover © Margrethe Caesar Bjerg; © Kathrin Harms - Laif; © Nathan Anderson -; © Ann-Britt Pada

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Translations of Policy Recommendations available

Published: 2019-12-02
We have translated the SEMPRE Policy Recommendations "Towards Innovative Social Service Provision in the Baltic Sea Region" to German, Estonian, Latvian and Lithuanian. You can find and download the different language versions here.

We're not done yet: SEMPRE Accelerators is starting!

Published: 2019-09-01
Shortly after the SEMPRE project reached the end of its three-year lifetime, the Interreg Baltic Sea Region Programme approved our application for an extension stage project: "SEMPRE Accelerators for Service Co-Creation". The project is starting now and will run until 2021.

The SEMPRE local networks